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August 5, 2020. The Line Extension Customer Assistance Program (LECAP) provides up to $3,000 in assistance to eligible consumers who need internet line extensions. Hundreds of Vermonters without high-speed internet service live just beyond the reach of current cable and other internet service providers’ networks. To apply for a line extension, visit the Line Extension Customer Assistance Program webpage.

Consumers must request the line extension from the appropriate service provider, obtain an estimate, and also apply for the line extension financial assistance program from the Department of Public Service. Approval will be based on need, cost-effectiveness, and site-appropriateness of the line extension. The department will directly make payments to the service provider on behalf of the consumer. More information is in the LECAP Guidelines.

The program features several ways to apply because applicants likely do not have ready access to high-speed internet at home now. You may apply online via an online portal. Download and complete this application form and save the form to your computer. Then access the online Telecom Contact Form, answer a few questions, and upload your application form. Applications may also be emailed to psd.telecom@vermont.gov or sent to:

Department of Public Service
112 State Street
Montpelier, VT 05620-2601. 

Questions? Contact the department at 800-622-4496 or psd.consumer@vermont.gov or use the general consumer online contact form.