Not a Member of VLCT?
Please understand that VLCT is a resource for its members. If you are not a municipal official and have questions about Vermont municipal government, please contact the Vermont Secretary of State’s Office.
Members of the press may email questions or requests to press@vlct.org.
Businesses and Organizations: Learn about the variety of ways to partner and advertise with VLCT through our Business Alliance Program.
VLCT Members
For help finding answers to many questions commonly asked of VLCT staff, please use the search field or our comprehensive Resource Library to find particular content, such as MAC FAQs or Loss Control Guidance. You can also use the information below as you become acquainted with our website. For urgent requests, please call 1-800-649-7915. Our “Questions? Call Us!” reference sheet can help you ask for the right person.
Municipal Inquiry Service
MAC’s Inquiry Service is open Monday – Friday, 8:30AM – 4:00PM. MAC staff normally respond within 24-48 hours, but when busy they might need up to 72 hours to respond to non-urgent questions.
Municipal Assistance Center
Be sure to check the drop-down entries under "MUNICIPAL ASSISTANCE" in the blue menu bar and the many Municipal Topics webpages. Additional MAC resources are among the drop-down entries under “RESOURCES” in the blue menu bar.
Insurance
Learn about VLCT’s PACIF and VERB insurance programs and services by clicking here and by exploring the drop-down entries under “INSURANCE” in the blue menu bar. PACIF members: to report a Property/Casualty or Workers' Compensation claim, click here.
American Rescue Plan Act (ARPA)
Access our growing body of ARPA information here or email ARPA@vlct.org to pose questions related to ARPA funding.
Advocacy
Learn more about our legislative advocacy work here. For questions, please email advocacy@vlct.org. You can also browse issues of our Weekly Legislative Report.
VLCT Trainings & Events
To see what trainings and events are currently scheduled, refer to our events calendar. Access recordings of past webinars in our recorded trainings library (free) or our online bookstore (paid).
Membership & Billing Questions
For questions relating to your membership or billing, please email finance@vlct.org.