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VLCT has compiled a list of regional IT service providers and security firms that provide a range of services including managed services, audits and assessments, and cybersecurity support services. This is not an exhaustive list. Additional IT and cybersecurity resources are available on our Technology homepage

Before you select a vendor: 

  • Conduct a technology assessment. See our Technology Assessments - Learn about Your Systems page.
  • Get proposals from vendors for services (see our new Request for Quote (RFQ) template, sample RFQ and service catalog). You can also access contracts, templates, vendor, and debarment lists through the State of Vermont Office of Purchasing and Contracting.
  • Ask lots of questions about structure, staff, services, support, training, pricing, and security. See VLCT’s Questions to Ask IT Vendors resource. 
  • Be sure to provide vendors with any unique legal and/or regulatory requirements that apply to your organization.
  • Adopt a process for reviewing proposals and services.
  • Compare and contrast offerings from different organizations.
  • Get a second opinion from an outside IT consultant.
  • Before entering a contract with a provider, have an attorney review the proposal and proposed contract.

Take time to review any company you engage with for staff credentials and certifications, consumer reviews and complaints, customer ratings, and information on security breaches. A sample of government and consumer websites that can help are listed below.

Crowdsourced consumer ratings platforms such as Angie's List or Yelp also provide customer feedback on all types of businesses and contractors.


Please note that VLCT has not vetted these organizations and provides no endorsements of any particular vendor at this time. Vendors, if you would like to be included on future iterations of this list, please contact info@vlct.org.

Vendor List

All-Access Infotech, LLC
Ray E. Coffin III, President/Owner
1776 US Route 5 North
Fairlee, VT 05045
802-331-1900

All-Access Infotech, LLC, a Veteran-owned business, has been in business for 14 years, working with clients in Vermont and New Hampshire. We are an IT Managed Service provider who works specifically with small-medium businesses and local/Town Government agencies. We offer Network Services, IT Support, Cloud Services, Business Phone Systems, Co-Managed IT,
and Cybersecurity services and solutions. We understand the technology used in the municipal environment, and we work with you and your team as a trusted IT Partner. We pride ourselves on building great customer relationships. We look forward to the opportunity to speak with you and talk about your concerns. It’s the first step to help us develop and implement a technology plan that will keep you and your data secure. We would be honored to become your IT Partner.

Request a copy of our brand new book, “Why Cybersecurity Will Make You Question Everything
– The Insider’s Guide.”

Codestar Cybersecurity
Charles F. Gibson, MSIA
74 Cotton Mill Hill
Brattleboro, VT 05301
802-689-0907
cgibson@codestar.us 

Codestar Cybersecurity, based in Brattleboro, provides a wide range of IT services: installation, administration, vendor management, privacy and security, incident response, disaster recovery. We can assist you with every aspect of cybersecurity and data privacy, including audit, assessment, documentation, remediation, and cybersecurity playbook. Our knowledgeable, credentialed staff is experienced with the daily needs and workflows of small-to-medium organizations. We understand the pros and cons of cloud-based services and can show you how to reduce the risks while enjoying the benefits. Are you working with a limited budget, with older equipment, and faced with everything from grumpy printers to data breaches? We feel your pain, and we can help.

Dominion Tech Computer Services
Brian Curtis, Founder/CIO
802-655-0880 (ph)
802-871-5265 (fax)
info@dominiontech.com

DominionTech has been specializing in Fixed Fee Support, Cybersecurity, Business Continuity Planning and Cloud services for over 18 years.  We work well with NEMRC’s team which gives us the ability to understand their software and work closely with NEMRC engineers for troubleshooting. Our clients see results due to our team of experienced engineers who specialize in a Preventative and Proactive Process, a Local Vermont Service desk and a long-term growth strategy. 

Senator Leahy Center for Digital Investigation
Alexander Caron, Champlain College Professional Services Director
246 South Willard Street
Burlington, VT 05401
802-865-8406
acaron@champlain.edu

The Senator Leahy Center for Digital Investigation at Champlain College (LCDI) is a world-class laboratory designed to international standards, focused on establishing and assisting with public and private sector initiatives surrounding cybercrime, digital forensics, and information assurance. For municipalities, LCDI offers a full range of cybersecurity services including in-depth risk assessment, policies and procedures consulting, employee training and managed support services.

National Business Technologies
Ashley LaCroix Fay, General Manager
78 Ethan Allen Drive
South Burlington, VT 05408
802-497-3343
afay@national1927.com

National Business Technologies is a Full Service IT company.  We partner with companies that are looking to make their environment not just more efficient but also secure and compliant. We start every relationship off with a free network assessment to give us an understanding of the risks and vulnerabilities that might reside within your network. This is a snapshot in time to give us a starting point of how to buildout your IT Roadmap.  This provides a clear communication for us and our client to move forward into a long lasting relationship.  As we work hard to protect your data we also are able to provide your environment with business hardware and IT support that it needs to survive in today’s technical world.  From printer, copier, and faxing to servers, access points, and switching with the support you need, National Business Technologies is here to support you!

Open Approach
Chris Sterzinar, New Client Relationship Manager
1 Mill St., Suite 365
Burlington, VT 056401
802-242-4050 ext. 7027
csterzinar@openapproach.com 

Rock-solid technology starts with an approachable, world-class team behind it. After all, it’s in our name. Sometimes IT is complicated, but we’ve seen it all, and we’ll take on any challenge. At Open Approach, our IT solutions start with relationships. We get to know you and your business. We work to understand your challenges and your goals. And we create technology solutions you can depend on. We think big-picture and long-term. We know which tools play nice with each other and we choose technology based on its ability to get the job done. With the right tools, we create unified systems that break down barriers, increase transparency, distribute computing power, maximize uptime, and keep our clients happy.

rbTechnologies, LLC
Rubin Bennett, Owner
1970 VT Route 14 South
East Montpelier, VT 05651
802-223-4448
info@rbtechvt.com

Founded in 1997, rbTechnologies provides a full suite of IT services including Managed Services, Security assessments and audits, and general support work.  We pride ourselves on clear, transparent communication and building long-term relationships with our clients.  We are well versed in NEMRC and the nuances of municipal networks. Please call or email us for more information.

Rose Computer Technology Services, Inc.
David Rose, President
3060 Williston Road
South Burlington, VT 05403
802-862-1177
sales@rosects.com

Rose Computer Technology Services, a Vermont company, has been in business for over 21 years, servicing customers in the United States and the Caribbean. We provide state of the art security packages, policy writing and management, and training for your users, as well as maintenance of your workstations and server infrastructure. The leadership of Rose CTS has been working with local government and public safety networks for over a decade, and would be pleased to show you how easy, affordable and non-intrusive modern IT services can be. Call Dave or Nabil at 802-862-1177, or email sales@rosects.com.

Rural Solutions
Thomas Dukeshire, Municipal IT Specialist
802-551-2403
Contact

We specialize in information technology support for Vermont's municipalities.

  • Computer Repair, NEMRC Best Practice, Internet Safety
  • No Contracts, No Hidden Fees, No Fear or Hassle 
  • Services: Help Desk, Computer & Server Coverage, Hourly Support & Fixed Fee Projects

We are inspired to help Vermont municipalities achieve their goals by filling the role of trusted adviser in the realm of technology. We are passionate about working hard each day to help you discover that there is always a solution for a problem and that many can be prevented with education & strategic planning. We believe that everyone should have access to quality tech support at the best price possible. There is nothing we cannot accomplish as a team.

SimpleRoute
Brett Johnson, President
1690 Williston Road
South Burlington, VT 05403
802-881-0010 ext. 5001
support@simpleroute.com

SimpleRoute is a South Burlington, VT-based managed IT services firm that most recently received national coverage for discovering and safely disclosing vulnerabilities in software across Vermont municipalities. Our services are tailored to provide a balance of security,
service, impartiality, and price at a fixed predicable cost to manage municipal IT needs. On the security side, SimpleRoute is capable of performing network assessments, PCI and HIPAA compliance audits, evaluating NIST and other common compliance requirements. Whether you're considering a network assessment, compliance audit, full IT management or are unsure of where to start, we'd be honored to service you.

SymQuest
Meg Fleming, President
30 Community Drive, Suite 5
South Burlington, VT 05403
802-658-9890
info@symquest.com

SymQuest, a Konica Minolta Company, has been serving the entire state of Vermont since 1996. We have cultivated a reputation for excellent service and technical innovation. Our expertise lays in the realm of Information Technology and Managed Print Solutions. We focus heavily on educating organizations on the importance of security through providing Cyber Security Audits, End User Cyber Security Awareness Training and Network Assessments, along with providing solutions that focus on Ransomware/ Antivirus protection and Data Backup. Also providing solutions for Security Camera Systems and Managed Network services, our priority is to keep our valued clients protected no matter what the case may be. SymQuest serves many municipalities, non-profits and government agencies. Our helpdesk is certified by Microsoft, CISCO, VMware, and Citrix. SymQuest provides local in-state incident response with service and support 24 hours a day, 7 days a week, 365 days a year. We are IT for Business. Contact us today to schedule a consultation to discuss your technical needs.

Tech Group
Steve Loyer, President
21 Gregory Drive
South Burlington, VT 05403
800-639-1532
sloyer@tgvt.net

We are the leading IT and Managed Service Provider for municipalities in Vermont. We specialize in Managed IT Network and Network Security Services. We have the expertise, experience and services to assist you now. Building long-standing business relationships is our
mission. Professional hands-on friendly service is our promise, as we are “The Human Side of IT”. Extensive municipality references available upon request.

VC3, Inc.
Dale Graver, Vice President of Business Development
89 Main Street, Suite 4
Montpelier, VT 05602
802-828-7333
Dale.Graver@vc3.com

VC3 has prepared a special offer to provide VLCT members with answers to your cyber security concerns. Because there are so many municipalities wanting to know where they stand on the security detection, prevention and response spectrum, VC3 has designed a local government Security Readiness Gap Analysis. This analysis will look at your current systems and tools and will provide you with an understanding of how likely you are to avoid a security incident, how readily you can recover from a security incident, and what steps you can take to strengthen your security profile. Contact us at the number below to schedule your Security Readiness Gap Analysis! Currently with over 200 municipal clients, VC3 has focused on providing IT services to small and medium local governments for over 25 years.

Vermont Panurgy
21 Gregory Drive
South Burlington, VT 05403
800-974-1115
info@panurgyvt.com

For over 30 years, Vermont Panurgy has been offering information technology and learning solutions to Vermont organizations.  A multi-layer defense is critical to addressing internal and external security threats.  Vermont Panurgy is available to provide a wide variety of services including network and security review, server maintenance and updates, and/or user awareness training.

Publication Date: 
Wednesday, April 06, 2022

Resource Category: